Frequently Asked Questions


General information regarding stockists and ingredients

You can check the list of retailers from each country that offer WYX products on our website. You will find it on the header of our website. If you have any doubts you can get in touch with us through our email: info@wyxclean.com

No, WYX does not test products on animals.

Our products do not contain animal origin ingredients nor animal derived ingredients. They are all suitable for vegans.

As an exception, Wyx Fabric Conditioners and Wyx All in One Dishwashing Capsules do contain animal derived ingredients in order to achieve the highest quality possible for you to enjoy at home. 


If you have any doubts regarding our disinfectant products,
check the list below

Yes, just ensure you always rinse heavily with water all surfaces, specially those that will be in contact with babies, pets, food and feeding areas.

WYX Disinfectant Cleaners have successfully passed the Norm EN 14476 against Coronovirus. As the new virus SARS-CoV-2 (COVID-19) is not available yet for testing, this strain of the same family is the only way the scientific community can compare the efficacy of disinfectant cleaners.

Always read the labels on the product before use and follow directions correctly.

Wyx Disinfectant Bathroom & Multipurpose Cleaner: to kill Coronavirus, you should spray the product and leave to act for 5 minutes before rinsing with a clean damp cloth.

Wyx Laundry Cleanser Disinfectant: Short cycles are also suitable for disinfection. Ensure you dose correctly 100ml in your fabric softener dispenser before setting the programme.

Wyx disinfectant cleaners kills Coronavirus from surfaces in 5 minutes, but it does not create a protective barrier against the virus, nor any other type of germ. We should apply the product again each time the surface may potentially get infected, which is highly important for high-traffic areas.

High-traffic areas are the most vulnerable and exposed to viruses and bacteria. Disinfect correctly kitchens, living rooms and bathrooms very frequently. Also consider hot spots at your home such as light switches, remote controls, door knobs and handles, bins, shoe soles, etc. and personal objects, such as keys, glasses, mobile phone cases, workspace, etc.

Wyx Hand Sanitizers/ Antibacterial Gels contain up to 80% of alcohol to kill Coronavirus and bacteria on hands. Our range of disinfectant cleaners for the home and laundry do not contain alcohol. WYX disinfectant cleaning and laundry products use other biocidal active substance to disinfect and kill Coronavirus, bacteria and fungi.

All products have been tested and proved to kill the following type of germs:

  • BACTERIAS: Kills 99,99% of bacteria, such as Pseudomonas aeruginosa, E.Coli, S. aureus and E. hirae.
  • FUNGI: Kills 99,99% of Fungi, such as Candida albicans and Aspergilus Niger.
  • VIRUS: Kills Coronavirus.

WYX Multipurpose Disinfectant Cleaner and WYX Laundry Cleanser Disinfectant also kill Influenza A H1N1 virus.

This is a general cleaner that can be used in all washable surfaces of your home. 

Suitable also for wood, parquet or laminated floors. For upholstery or fabric furniture we do not recommend its use.

Great for cleaning and disinfecting home surfaces such as:

  • Furniture: High chairs and normal chairs, door knobs and handles, tables, bins.
  • Kitchen: Chopping boards, bins, fridges, microwaves, kitchen countertop, sinks, ovens.
  • Bathroom: bathroom sinks, toilets, toilet seat, showers, bathtubs, bins.
  • Baby & Kids: Changing mats, toys, high chairs, backpacks, pen cases.
  • Pets: pet toys, collars, pet carriers, bag holders and other accessories.
  • Any other washable surface you may want to disinfect.

Always rinse surface thoroughly after use.

Yes, it effectively removes mould and mildew from bathroom surfaces.

No, it has been formulated to only disinfect laundry and remove bad odours from fabrics. Ensure you use it together with your usual laundry detergent to obtain clean and disinfected laundry.

To ensure the disinfecting action on fabrics, we recommend setting your laundry programme without fabric conditioner/ softener, as this may interfere on the disinfection performance of the product.

This product has been formulated to disinfect a wide range of fabrics: everyday laundry, bed linen, towels, sportswear, undergarments, delicate fabrics such as cashmere and wool, baby fabrics (blankets, clothes, crib linen, towels, stuffed animals), pet fabrics or fabrics that are in contact with pets…

No, this product has not been tested dermatologically. Nevertheless, the product has been formulated so that, once diluted in the washing machine or bucket, and after a laundry wash, the remains of the product on the fabrics have a good skin acceptance for normal skin.

You can use WYX Disinfectant Multipurpose Cleaner and WYX Disinfectant Kitchen Cleaner to clean and disinfect areas where food is prepared, such as chopping boards, kitchen worktops and cooktops, as long as you rinse surface with a clean damp cloth after disinfecting.

Use biocides safely. Always read the label and product information before use and follow the directions for use correctly to effectively kill Coronavirus, bacteria and fungi.


Questions regarding how to use Wyx XtraHygiene Hand Sanitizers

Wyx XtraHygiene Hand Sanitizers have between 80%  and 65% of alcohol content. You will find the exact quantity of alcohol per product on each product label or on the information of the product on this website. 

Dermatologists do not recommend the use of hand sanitizers with alcohol at the beach or the swimming pool, or any other place where you may be extremely exposed to the sun. We recommend washing your hands before going to the beach or the swimming pool instead and touching as few public areas as possible. 

Wyx XtraHygiene Hand Sanitizers have successfully passed the Norm EN 14476 virucidal standard against Coronavirus. 

Yes, Wyx Hand Sanitizers kill 99,9% of Bacteria & Fungi. Our products follow the standards of the European Union regarding disinfection and have successfully passed the Norms UNE-EN 1500, UNE-EN 13727 against Bacteria, UNE-EN 13624 against Fungi and Norm EN 14476 virucidal standard against enveloped viruses such as Coronavirus.

Apply 2ml on clean hands and rub hands until product is completely absorbed. To kill Coronavirus wait 2 minutes. Repeat process if necessary. Leave to dry.Do not use during an extended period of time or large areas of skin. Use with caution on children under 2 years old.

  • When travelling in public transport.
  • When visiting stores, supermarkets, markets, at the park, shopping malls, etc.
  • After sharing any object with another person: pen, calculator, mobile phone, stationary, etc.
  • At the office or workspace.
  • Before and after preparing or eating food, if you don’t have access to water.
  • After blowing your nose, sneezing or coughing.
  • After touching animals or handling animal waste.
  • Before and after touching someone sick.
  • When handling money or paying by credit card.
  • After handling garbage or waste.
  • Any other moment you feel you might have been in contact with germs.